Action research

            Kiwitech is a modern technological company located in San Francisco, California in the United States. The company got formed in 2009 meaning that it is relatively young company compared to the others in the same industry. Kiwitech started as a mobile application development company. The company has created hundreds of mobile applications thereby serving the huge client and industry interests. Furthermore, the company has created comprehensive expertise and an approach driven by consultation. The company is solely focused on providing a personalized end-to-end enterprise technological solution. The company has its basis in the firm content background and unmatched ability to develop engaging and efficient UI/UX. The company works in collaboration with clients thereby developing strong, award-winning mobile applications and applications aimed at offering social media solutions.

            The company has leveraged its high experience and entrepreneurial background to collaborate with innovative startups. The collaboration has led to the creation of the world-class digital products while bringing fresh and new insights and investments to the revolutionized mobile space. The company’s efficiency in mobile applications has several clients and partners whose influence in the mobile application space is creating digital driven entrepreneurial culture.

            Kiwitech has a corporate background that allows them to identify carefully and form partnerships with select organizations in the industry. Their engagement with several organizations including providing resources and technologies has given them the ability to transform their daily operations. Additionally, the company has enhanced its efficiency and increase revenue. The company is a perfect explanation of center of excellence for many of its enterprise clients and the staff. The company has a flexible and rapid response delivery team with a unique combination of process-centered management of talents. The company uses its enterprise and start-up clients to create and provide strategic technology collaboration. The company has benefited in gaining experience in massive data technologies and inventive solutions.

Internship environment

            The current system of mobile application ticketing system is becoming more rigid and expensive. Ruckus gives a mobile portfolio of mobile application services that manage mobile education and learning management system. Ruckus is a mobile application tool designed for entertaining educating the children by having well-known children brands in place. Besides being a curative model for children, Ruckus also gives information to the parents. As the world experiences the evolution of computer games engulfing different industry parts, Ruckus provides an interaction medium capable of serving a large part of the digital consumer. The headquarters of the company are in San Francisco, California. I requested to get attached to the company’s facility, and the permission got granted. However, I would work remotely from New Jersey. The information system manager would be the organizational personnel under who I was supposed work. I was now ready to get allocated a project.

            My role in Kiwitech was developing Ruckus mobile application. Furthermore, my responsibilities were planning, designing the system, project development, implementation, maintaining the project, and eventually documentation. Therefore, I would get golden opportunities to work on several stages of system development life cycle. Ruckus is a mobile application based on problem and change management. The mobile application as a service tool has proven beyond doubt that it is efficient and less rigid. Other roles included requirements gathering, functionality development using Ruckus, resolving issues, troubleshooting, and researching the functional requirements of Ruckus. I would also link the managers and the clients during the application development while creating daily reports and schedules. My main aspiration is to achieve a better understanding of mobile application technologies, software development skills, management and decision-making through the time I would get attached the Kiwitech facilities. My internship goal exploring and understanding the benefits of the whole system development life cycle while providing technical assistance to the development of Ruckus (McWherter & Gowell, 2012)

Methodology

            Action research on information systems gets performed with the aims of making theoretical contributions and look for a viable solution to the current and future problems. The study has shown that action research gets performed with anticipation that it will improve the organizational system by imposing changes having studied the problem thoroughly. Action research implements changes whose target is improving the problem under study. Therefore, it is a requirement that action researchers gain understanding of the importance they are bringing to the project. Gaining understanding is the best way through which they will understand what they aspire to achieve, why they have such aspirations, and the viability of their expected solutions (Denzin & Lincoln, 1998)

            Kurt Lewin contributed to the discovery of action research in 1946. His immense contribution made him get recognized as the father of action research. He was the first to give a clear and comprehensive definition of action research. Action research it is a research that compares conditions and influences of forms of social action and the research leading to that specific social action. The process has spiral steps where each is a composition of planning, action, and fact-finding about anticipated outcomes (Tashakori & Teddie, 2003)

The process of action research

            Action research is a four-phase process of project development. The four phases are:

Planning

            The most notable achievement of planning is a comprehensive plan of the action intended by the researchers or the changes intended. The stage also assigns responsibilities to different individuals in the team (Elliot, 1991)

Action

            The unpredictability nature of reality can mess the whole process. Everything will not align itself as per the plan that will, therefore, necessitate changes in the process (Elliot, 1991)

Development

            The stage incorporates revision and improvements. Is also develop plans for future actions (Elliot, 1991)

Reflection

            Frequent reflection with the project stakeholders is a critical element of a project approached by action research. Innovations can get aligned as the activity proceeds (Elliot, 1991)

Importance of action research

            Action research employs thorough assessment of evidence in hand. Therefore, action research is practical and relevant. Action research is not a research and vice versa. Action research has a minimal emphasis on the standards of findings. Additionally, the researcher places more relevance on the findings. Action research at organization level understands how a system that defines social context interacts. Kurt Lewin had previously defined action research as a way through which social systems or organizational learning gets understood. His claims were that the best way that a system would get understood is by trying to implement changes (Lewin, 1946)

            Action research has shown that it is unlimited by self-study boundaries. Its actions, results, objectives, and presumptions are inside complicated systems. The action researcher should formulate a theory intended to introduce change within a social system having assumed the outcomes. However, testing of theory should attend data carefully and skillful in data interpretation and analysis. Action researcher can have detailed and deep understanding of changes in the social context within the organizations with the help of activity, social network, and network theories. Furthermore, assessment tools such as surveys, interviews, and focus groups may help the action researcher too.

            Action research solves problematic issues by assessing functional requirements of a process. The four phases of action research discussed earlier: planning, action, observation, and reflection get carried out iteratively. Action researcher will take action based on the reflection of the iteration.

            Action research is the most suitable methodology in Ruckus. Ruckus Mobile application deals with problem and change management. Therefore, the methodology fits Ruckus development suitably. The internship at Kiwitech has four phases. Training comes in phase one where one gains application knowledge. The intern gets allocated the development project in the second phase. The intern identifies potential changes in the project and corrects them in that very phase.  The third phase comes immediately where the intern implements all the changes, record them and eventually document for future reference. The final phase of the project requires the intern to testing the project. Changes and needed corrections are identified and made immediately. Finally, the system is commissioned, and maintenance could now take place. Therefore, action research is an effective and the right tool that can get used to tracking the four stages through which internship at Kiwitech will pass through           

References

Denzin, N. K., & Lincoln, Y. S. (1998). The Landscape of Qualitative Research: Theories and      Issues. Thousand Oaks, CA: Sage Publications.

Elliot, J. (1991). Action Research for Educational Change. Milton Keynes: Open University          Press.

Lewin, K. (1946). Action Research and Minority Problems. Journal of Social Issues , 34-46.

McWherter, J., & Gowell, S. (2012). Professional Mobile Application Development.           Indianapolis: John Wiley & Sons, Inc.

Tashakori, A., & Teddie, C. (2003). Handbook of Mixed Methods in Social & Behavioral   Research. Thousand Oaks, CA: SAGE Publications.

Sherry Roberts is the author of this paper. A senior editor at MeldaResearch.Com in top custom essay if you need a similar paper you can place your order from custom nursing essay.